1. 3RD WRLD REFUND & RETURNS POLICY
Last Updated: September 2026
At 3rd Wrld, we want you to be happy with your purchase. If something isn’t right, please review our returns and refund policy below.
Returns
Customers may request a return within 14 days of receiving their order, subject to applicable consumer protection laws.
To qualify for a return:
* The item must be unworn, unused and unwashed.
* The item must be returned in its original condition.
* All original tags and packaging must still be attached or included.
* Proof of purchase or an order number must be provided.
Items that show signs of wear, washing, damage caused after delivery, alterations, stains or removed tags may not qualify for a return.
Exchanges
Where stock is available, customers may request an exchange for another size of the same product.
If the requested size is unavailable, we may offer store credit or another remedy as agreed with the customer.
Incorrect, Damaged or Defective Items
If you receive an incorrect, damaged or defective item, please contact us as soon as reasonably possible with your order number and clear photographs of the item.
Where required by applicable law, 3rd Wrld will arrange an appropriate repair, replacement or refund.
Change-of-Mind Returns
Where a return is accepted because you changed your mind or selected the incorrect size, return shipping costs may be the customer’s responsibility unless otherwise required by law.
Original delivery charges may not be refundable where permitted by applicable law.
Refunds
Once a returned item has been received and inspected, we will notify you regarding the outcome of your return.
Approved refunds will generally be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.
Final Sale Items
Items clearly marked Final Sale may not be eligible for change-of-mind returns or exchanges.
This does not limit any rights you may have in relation to defective, unsafe or incorrectly supplied goods under applicable consumer protection legislation.
Contact Us
For returns, exchanges or refund enquiries, contact:
3rd Wrld Customer Support
Email: info@3rdwrldproperty.com
2. 3RD WRLD SHIPPING POLICY
Last Updated: September 2026
Thank you for shopping with 3rd Wrld. The following policy explains how we process, ship and deliver orders placed through our online store.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed over weekends or public holidays will generally begin processing on the next business day.
During collection launches, promotional periods and periods of unusually high demand, processing may take longer.
South African Shipping
3rd Wrld ships throughout South Africa using selected courier partners.
Estimated delivery:
Major metropolitan areas: approximately 2–5 business days after dispatch.
Regional/outlying areas: approximately 3–7 business days after dispatch.
These timeframes are estimates and may be affected by courier delays or circumstances outside our reasonable control.
Shipping Fees
Shipping costs will be displayed at checkout before payment is completed.
From time to time, 3rd Wrld may offer free or discounted shipping promotions subject to specific promotional terms.
International Shipping
Where international shipping is offered, delivery costs and estimated delivery times will be displayed or communicated during checkout.
International customers may be responsible for customs duties, import taxes, VAT, clearance fees or other charges imposed by the destination country.
Unless expressly stated otherwise, these charges are not included in the product or shipping price and remain the responsibility of the customer.
Tracking
Once your order has been dispatched, you may receive a shipping confirmation containing your tracking information.
Please allow time for the courier’s tracking system to update after dispatch.
Delivery Information
Customers are responsible for providing complete and accurate delivery information.
3rd Wrld cannot guarantee successful delivery where incorrect or incomplete information has been supplied.
If an order is returned to us because of an incorrect address, failed delivery attempts or failure to collect the parcel, additional shipping charges may apply before the order is resent.
Lost or Damaged Packages
If your parcel arrives damaged or appears to have been lost during delivery, please contact our customer support team with your order number.
We will investigate the matter with the relevant courier and assist you in accordance with applicable law.
Pre-Orders
Products identified as Pre-Order may have different processing and shipping timelines.
Estimated shipping dates will be communicated on the relevant product page wherever possible.
If your order contains both available and pre-order products, the entire order may be shipped together once all items are available unless otherwise stated.
Contact
For shipping enquiries:
3rd Wrld Customer Support
Email: info@3rdwrldproperty.com
3. 3RD WRLD PRIVACY POLICY
Last Updated: September 2026
3rd Wrld respects your privacy and is committed to handling personal information responsibly and in accordance with applicable data protection legislation, including South Africa’s Protection of Personal Information Act, 2013 (“POPIA”), where applicable.
Information We Collect
When you visit our website, create an account, make a purchase, contact us or interact with 3rd Wrld, we may collect information including:
* Your name and surname
* Email address
* Telephone number
* Billing and delivery addresses
* Order and transaction information
* Account information
* Communications with customer support
* Device, browser and website usage information
* Marketing preferences
Payment information may be processed securely by third-party payment providers. 3rd Wrld may not directly store complete payment card details.
How We Use Your Information
We may process personal information to:
* Process and fulfil orders
* Arrange delivery
* Process returns and refunds
* Communicate regarding purchases
* Provide customer support
* Operate and improve our website
* Prevent fraud and protect our customers and business
* Maintain legally required business records
* Send marketing communications where permitted
* Understand how customers interact with our website and products
* Comply with legal and regulatory requirements
Marketing
Where permitted by law, we may send information regarding new collections, releases, promotions, events and other 3rd Wrld updates.
You may unsubscribe from electronic marketing communications using the unsubscribe mechanism provided in those communications or by contacting us.
Cookies and Analytics
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage and, where applicable and permitted, support advertising and marketing.
You can manage certain cookie preferences through your browser and any cookie controls made available on our website.
Sharing Personal Information
We may share personal information with trusted service providers where reasonably necessary to operate our business, including:
* E-commerce and website providers
* Payment processors
* Courier and logistics companies
* Cloud and technology providers
* Marketing and analytics providers
* Professional advisers
We may also disclose information where required by law or necessary to protect our legitimate rights and interests.
We do not sell customers’ personal information.
International Processing
Some service providers may process or store information outside South Africa.
Where applicable, we will take reasonable steps to ensure cross-border transfers are handled in accordance with applicable data protection requirements.
Security
We implement reasonable technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no internet-based service can guarantee absolute security.
Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, tax, fraud-prevention and operational requirements.
Your Rights
Subject to applicable law, you may have rights to:
* Request access to personal information we hold about you
* Request correction or updating of inaccurate information
* Request deletion of personal information in appropriate circumstances
* Object to certain processing
* Withdraw consent where processing is based on consent
* Opt out of direct marketing
Requests can be submitted using the contact information below.
Children
Our website is not intended to knowingly collect personal information from children without appropriate authorisation where required by law.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be published on our website with an updated revision date.
Contact Us
For privacy-related enquiries or requests:
3rd Wrld
Email: info@3rdwrldproperty.com
Business Address: Unit 24, The Village, 46 BBQ Bend Corner Dytchley rd &, Hyperion Rd, Barbeque Downs, Midrand, 1684
Where applicable, you may also have the right to lodge a complaint with the relevant data protection authority.
4. 3RD WRLD TERMS OF SERVICE
Last Updated: September 2026
Welcome to 3rd Wrld.
These Terms of Service (“Terms”) govern your access to and use of the 3rd Wrld website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms, subject to your rights under applicable law.
1. About 3rd Wrld
This website is operated by:
3rd Wrld
Address: Unit 24, The Village, 46 BBQ Bend Corner Dytchley rd &, Hyperion Rd, Barbeque Downs, Midrand, 1684
Email: info@3rdwrldproperty.com
Throughout these Terms, “3rd Wrld”, “we”, “us” and “our” refer to the entity operating the 3rd Wrld online store.
2. Online Store
We sell clothing, accessories and other products made available through our website.
We reserve the right to update our product range, pricing and availability, subject to applicable law.
3. Product Information
We make reasonable efforts to display products accurately.
However, colours may appear differently depending on your screen, device or display settings.
Product measurements and sizing information are provided as guides and may vary slightly between products or collections.
4. Pricing
Prices are displayed in the currency indicated on the website.
Any applicable taxes and shipping costs will be displayed or communicated as required during the checkout process.
We may change prices at any time, but changes will not ordinarily affect orders already accepted and paid for, except where permitted by applicable law.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We may refuse or cancel an order where reasonably necessary, including where:
* A product is unavailable
* Payment cannot be verified
* Fraud or unauthorised activity is suspected
* An obvious pricing or product information error has occurred
* Delivery cannot reasonably be completed
Where we cancel a paid order, an appropriate refund will be processed in accordance with applicable law.
6. Payment
Payment must be made using one of the payment methods available at checkout.
Payments may be processed by independent third-party payment providers and may be subject to their own terms and privacy practices.
7. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy, which should be read together with these Terms.
Delivery dates are estimates unless expressly agreed otherwise.
8. Returns and Refunds
Returns, exchanges and refunds are governed by our Refund & Returns Policy and applicable consumer protection legislation.
Nothing in these Terms is intended to remove or restrict consumer rights that cannot lawfully be excluded.
9. Intellectual Property
Unless otherwise stated, the website and its content—including the 3rd Wrld name, logos, branding, graphics, photographs, designs, artwork, text, product designs and other creative materials—are owned by or licensed to 3rd Wrld and are protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, commercially exploit or use our intellectual property without prior written permission, except where permitted by law.
10. User Conduct
You may not use our website:
* For unlawful or fraudulent purposes
* To interfere with website security or functionality
* To distribute malicious software
* To attempt unauthorised access to our systems
* To infringe our rights or the rights of another person
11. Third-Party Services
Our website may integrate with third-party services such as payment processors, delivery companies, analytics providers and social media platforms.
Your interaction with third-party services may also be governed by their own terms and privacy policies.
12. Promotions and Discount Codes
Promotions, competitions, discount codes and special offers may have additional terms.
Unless otherwise stated, discount codes cannot be exchanged for cash and may not be combined with other promotions.
13. Availability
We aim to keep the website operational but cannot guarantee uninterrupted or error-free access.
We may temporarily suspend or restrict website functionality for maintenance, security, technical or operational reasons.
14. Liability
To the fullest extent permitted by applicable law, 3rd Wrld will not be responsible for indirect or consequential losses arising solely from use of the website.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law or restricts any mandatory consumer rights.
15. Privacy
Our collection and processing of personal information is described in our Privacy Policy.
16. Changes to These Terms
We may update these Terms from time to time.
The current version will be published on the website with the applicable revision date.
17. Governing Law
These Terms are governed by the laws of the Republic of South Africa, unless mandatory laws applicable to a particular customer require otherwise.
18. Contact
Questions regarding these Terms can be sent to:
3rd Wrld
Email: info@3rdwrldproperty.com
Address: Unit 24, The Village, 46 BBQ Bend Corner Dytchley rd &, Hyperion Rd, Barbeque Downs, Midrand, 1684